MySCU (Blackboard) Essential Maintenance Outage

MySCU (Blackboard) will be undergoing essential scheduled maintanance on Thursday, 19th December from 01:30 am - 07:30 am AEDT (NSW)

Blackboard will be unavailable during the maintanence window.

We thank you for your patience and apologise for any inconvenience.

What is it?

Blackboard needs to undergo an upgrade from Postgres 12 to 16. This will involve up to a 6 hour outage while this upgrade is completed by the vendor. Blackboard will be inaccessible during this outage. This outage is being managed by the Vendor and the detailed explanation is available here: https://blackboard.my.site.com/Support/s/article/Upcoming-Maintenance-Scheduled-for-Blackboard-SaaS-Staging-and-Production-Instances2?language=en_US

Why is it happening at this time?

The date of Thursday 19/12 is after Grades finalisation, and the end of Term 5 and before the commencement of Summer Term.

This work needs to be completed prior to the current database version being out of support in February and there will not be another opportunity between terms.

If you have any specific questions, concerns or feedback, please contact the Service Desk.