Service Desk Opening Hours & Contact Details


Submit a support request via our Online Request any time and we will reply as promptly as possible.


Gold Coast and Lismore Campuses

Monday to Friday 8:00am - 5:00pm (AEST)

During daylight savings: 8:00am - 6:00pm (AEDT)

Opening Hour Variations e.g. Public Holidays here

T:  02 6620 3698

Free Call: 1800 SC HELP / 1800 72 4357

E:  servicedesk@scu.edu.au

WebChat: At the bottom right hand side of this page

Coffs Harbour Campus

Monday to Friday 8:00am - 5:00pm

Opening Hour Variations e.g. Public Holidays here

T:  02 6659 3080

E:  coffs.servicedesk@scu.edu.au

WebChat: At the bottom right hand side of this page

Specific Information for: CHSCTAFE


In person at the Technology Service Desk Counter Gold Coast.

  • Monday to Friday 9:00am - 5:00pm
  • Gold Coast, at the front desk in the library, Level 1 Building C

In person at the Technology Service Desk Counter Lismore.

  • Monday to Friday 9:00am - 5:00pm
  • Level 1, The Learning Centre

In person at the Technology Services Desk Counter CHEC.

  • Monday to Friday 9:00am - 3:30pm
  • E.G.19 (under Library stairs)
  • Includes the Student Learning Centre (SLC) - Equipment Loans